Home / Refund Policy
At Nexsure Technologies, we strive to deliver exceptional results and complete client satisfaction. However, if you are not satisfied with our services, we offer a fair and transparent refund policy.
Eligibility for Refund
You may request a refund under the following conditions:
Service Not Delivered – If we fail to initiate or deliver the agreed-upon services within the specified timeframe.
Dissatisfaction with Results – If, after reasonable efforts, our services do not meet the agreed-upon objectives (subject to terms below).
Non-Refundable Situations
Refunds will not be provided in cases of:
Work already completed and delivered (partial refunds may be considered).
Changes in your business goals or strategy after project commencement.
Third-party costs (e.g., ad spend, software subscriptions, domain fees).
How to Request a Refund
Submit a Request – Email us at dtssolutions554@gmail.com within 7 days of service completion.
Review Process – We will assess your claim and respond within 5 business days.
Approval & Refund – If approved, refunds will be processed within 10 business days via the original payment method.
Partial Refunds & Disputes
If only part of the service is unsatisfactory, a pro-rated refund may be issued.
Disputes will be resolved through mutual discussion or mediation.
Contact Us
For refund requests or questions, email dtssolutions554@gmail.com
Note: This policy applies only to service fees, not third-party expenses. By hiring us, you agree to these terms.